Call center management on fast forward : succeeding in today's dynamic inbound environment
Cleveland, Brad
Call center management on fast forward : succeeding in today's dynamic inbound environment - USA Call Center Press 2000 - 281
9780965909303
658.812 / CLE
Call center management on fast forward : succeeding in today's dynamic inbound environment - USA Call Center Press 2000 - 281
9780965909303
658.812 / CLE