000 00436nam a2200145Ia 45e0
008 180310s2006 xx 000 0 und d
082 _a658.802 BHA
100 _aBhattacharjee, C
245 0 _aServices marketing : concepts, planning and implementation
250 _a
260 _aNew Delhi
_bExcel Books
_c2006
300 _axx, 696p
942 _2ddc
_cBK
999 _c881
_d881