000 00608nam a2200181Ia 45e0
008 180310s2006 xx 000 0 und d
082 _a658.802 LOV
100 _aLovelock, Christopher
245 0 _aServices marketing : people, technology, strategy
250 _a5 ed
260 _aNew Delhi
_bPearson Education
_c2006
300 _axvi, 594p
942 _2ddc
_cBK
999 _c847
_d847