| 000 | 00352nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 191201s2006 xx 000 0 und d | ||
| 020 | _a9788131503270 | ||
| 082 | _a658.8HOF | ||
| 100 | _aHoffman, K.Douglas; Bateson, John E.G. | ||
| 245 | 0 | _aSevices Marketing: Concepts, Strategies & Cases | |
| 250 | _a3rd | ||
| 260 |
_aUSA _bThomson _c2006 |
||
| 300 | _a588 | ||
| 942 |
_2ddc _cBK |
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| 999 |
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||