| 000 | 00429nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 191201s2001 xx 000 0 und d | ||
| 020 | _a875847641 | ||
| 082 | _a658.812 BLA | ||
| 100 | _aBlattberg, Robert C; Getz, Gary; Thomas, Jacquelyn S | ||
| 245 | 0 | _aCustomer equity : building and managing relationships as valuable assets(HB) | |
| 250 | _a1st | ||
| 260 |
_aBoston _bHBR Press _c2001 |
||
| 300 | _a228 | ||
| 942 |
_2ddc _cBK _01 |
||
| 999 |
_c6411 _d6411 |
||