000 00330nam a2200133Ia 45e0
008 180310s2001 xx 000 0 und d
082 _a658.812/CVS
100 _aSturdy, Andrew
245 0 _aCustomer Service
250 _a
260 _aNewyork
_bPalgrave
_c2001
300 _axi, 215
942 _2ddc
_cBK
999 _c522
_d522