000 00338nam a2200133Ia 45e0
008 180310s2005 xx 000 0 und d
082 _a658.802 RAO
100 _aRao, K Rama Mohana
245 0 _aServices marketing
250 _a
260 _aNew Delhi
_bPearson
_c2005
300 _axiv, 358p
942 _2ddc
_cBK
999 _c41
_d41