000
00345nam a2200133Ia 45e0
008
180310s2005 xx 000 0 und d
082
_a
658.8120/GRE
100
_a
Greenberg, Paul
245
0
_a
CRM at the Speed of Light
250
_a
3rd
260
_a
New Delhi
_b
TMH
_c
2005
300
_a
xviii, 670
942
_2
ddc
_c
BK
999
_c
387
_d
387