000 00365nam a2200133Ia 45e0
008 180310s2007 xx 000 0 und d
082 _a658.45 VIL
100 _aVilanilam, J.V.
245 0 _aMore effective communication: a manual for Professionals
250 _a
260 _bN.D/ Response
_c2007
300 _a238 p
942 _2ddc
_cBK
999 _c3076
_d3076