000 00348nam a2200133Ia 45e0
008 180310s2006 xx 000 0 und d
082 _a658.802 APT
100 _aApte, Govind
245 0 _aServices marketing
250 _a
260 _aNew Delhi
_bOxford University press
_c2006
300 _axi, 440p
942 _2ddc
_cBK
999 _c253
_d253