000 00341nam a2200133Ia 45e0
008 180310s2006 xx 000 0 und d
082 _a658.802 CLO
100 _aClow, Kenneth E
245 0 _aServices marketing
250 _a2 ed
260 _aNew Delhi
_bBizantra
_c2006
300 _axii, 460p
942 _2ddc
_cBK
999 _c230
_d230