000 00417nam a2200133Ia 45e0
008 180310s1994 xx 000 0 und d
082 _a658.8 WAL
100 _aWalther, George R
245 0 _aUpside-down marketing : turning your ex-customers into your best customers
250 _a
260 _aNew York
_bMcGraw-Hill
_c1994
300 _axix, 29p 0070680477
942 _2ddc
_cBK
999 _c2080
_d2080