| 000 | 00397nam a2200133Ia 45e0 | ||
|---|---|---|---|
| 008 | 180310s2018 xx 000 0 und d | ||
| 082 | _a658.812 CAN | ||
| 100 | _aCannie, Joan Koob | ||
| 245 | 0 | _aTurning lost coustomers into gold | |
| 250 | _a | ||
| 260 |
_aSingapore _bSingapore Institute of Management |
||
| 300 | _aix, 131p 981006005x | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c2077 _d2077 |
||