000 00365nam a2200133Ia 45e0
008 180310s2001 xx 000 0 und d
082 _a658.812 GRE
100 _aGreenberg, Paul
245 0 _aCRM at the speed of light
250 _a
260 _aNew Delhi
_bTMH
_c2001
300 _axxiii, 360 0070439508
942 _2ddc
_cBK
999 _c2042
_d2042