| 000 | 00421nam a2200133Ia 45e0 | ||
|---|---|---|---|
| 008 | 180310s2009 xx 000 0 und d | ||
| 082 | _a338.47 TYA | ||
| 100 | _aTyagi, Rajesh K | ||
| 245 | 0 | _aComplete and balanced service scorecard : Creating value through sustained perfo | |
| 250 | _a | ||
| 260 |
_aNew Delhi _bPearson Education _c2009 |
||
| 300 | _axxv, 293p 9788131724712 | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1413 _d1413 |
||