| 000 | 00394nam a2200145Ia 4500 | ||
|---|---|---|---|
| 005 | 20250830020007.0 | ||
| 008 | 180310s1993 xx 000 0 und d | ||
| 082 | _a658.812 BLA | ||
| 100 | _aBlachard, Ken | ||
| 245 | 0 | _aRaving fans! : Revolutionary approach to customer service | |
| 250 | _a | ||
| 260 |
_aNew Delhi _bHarper Collins _c1993 |
||
| 300 | _ax, 137p 0007252056 | ||
| 942 |
_2ddc _cBK _02 |
||
| 999 |
_c1200 _d1200 |
||