| 000 | 00408nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 201203s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780712669849 | ||
| 082 |
_a658.812 _bSEY |
||
| 100 | _aSeybold, Patricia B. | ||
| 245 | 4 | _aThe customer revolution : how to thrive when customers are in control | |
| 260 |
_aLondon _bRandom House Business Book _c2001 |
||
| 300 | _a395 | ||
| 700 | _aMarshak, Ronni T.Lewis, Jeffrey M. | ||
| 942 | _cBK | ||
| 999 |
_c11890 _d11890 |
||