| 000 | 00475nam a2200145Ia 45e0 | ||
|---|---|---|---|
| 008 | 180310s2006 xx 000 0 und d | ||
| 082 | _a658.812 CHE | ||
| 100 | _aChenet, Pirre | ||
| 245 | 0 | _aBeyond loyalty : next generation of strategic customer relationship management | |
| 250 | _a | ||
| 260 |
_aNew Delhi _bPrentice Hall of India _c2006 |
||
| 300 | _aix, 110p 8120329384 | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1110 _d1110 |
||