TY  - BOOK
AU  -  Bordoloi, Sanjeev; Fitzsimmons, James; Fitzsimmons, Mona
TI  - Service Management : Operations, Strategy, Information Technology
SN  - 9789355324870
U1  - 658 BOR 
PY  - 2023///
CY  - Noida
PB  - Mcgraw Hill
ER  -