TY  - BOOK
AU  - O'Dell, Carla S.
AU  - Grayson, C. Jackson
TI  - If only we knew what we know : the transfer of internal knowledge and best practice
SN  - 9780684844749
U1  - 658.3124 
PY  - 1998///
CY  - New York
PB  - The Free Press
ER  -