Customer culture : how Fed Ex and other great companies put the customer first every day (Record no. 6410)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00393nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191201s2003 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 131303201 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 BAS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Basch, Michael D. |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer culture : how Fed Ex and other great companies put the customer first every day |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | NJ |
| Name of publisher, distributor, etc | Financial Times/ Prentice Hall |
| Date of publication, distribution, etc | 2003 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 304 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Bill Date | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | JKBS, Gurgaon | JKBS, Gurgaon | 18/12/2019 | 658.812 BAS | DB3297 | 18/12/2019 | 18/12/2019 | Books |