APA
Miller R. B., Heiman S. E. T., . (2011). The new successful large account management : how to hold onto your most important customers and turn them into long-term assets. New Delhi: Kogan Page.
Chicago
Miller Robert B, Heiman Stephen ETuleja Tad, . 2011. The new successful large account management : how to hold onto your most important customers and turn them into long-term assets. New Delhi: Kogan Page.
Harvard
Miller R. B., Heiman S. E. T., . (2011). The new successful large account management : how to hold onto your most important customers and turn them into long-term assets. New Delhi: Kogan Page.
MLA
Miller Robert B, Heiman Stephen ETuleja Tad, . The new successful large account management : how to hold onto your most important customers and turn them into long-term assets. New Delhi: Kogan Page. 2011.