Sevices Marketing: Concepts, Strategies & Cases
Hoffman, K.Douglas; Bateson, John E.G.
Sevices Marketing: Concepts, Strategies & Cases - 3rd - USA Thomson 2006 - 588
9788131503270
658.8HOF
Sevices Marketing: Concepts, Strategies & Cases - 3rd - USA Thomson 2006 - 588
9788131503270
658.8HOF