Service Management: Operations, Strategy, Information Technology
Fitzsimmons, James A.
Service Management: Operations, Strategy, Information Technology - 4th - New York Irwin McGraw Hill 2004 - 587
072823739
658.8 FIT
Service Management: Operations, Strategy, Information Technology - 4th - New York Irwin McGraw Hill 2004 - 587
072823739
658.8 FIT