Upside-down marketing : turning your ex-customers into your best customers
Walther, George R
Upside-down marketing : turning your ex-customers into your best customers - - New York McGraw-Hill 1994 - xix, 29p 0070680477
658.8 WAL
Upside-down marketing : turning your ex-customers into your best customers - - New York McGraw-Hill 1994 - xix, 29p 0070680477
658.8 WAL