Customer relationship management : creating competitive advantage through win-win relationship strategies
Storbacka, Kaj
Customer relationship management : creating competitive advantage through win-win relationship strategies - Singapore McGraw Hill 2001 - 160
9780071188616
658.812 / STO
Customer relationship management : creating competitive advantage through win-win relationship strategies - Singapore McGraw Hill 2001 - 160
9780071188616
658.812 / STO