Services marketing : integrating customer focus across the firm
Zeithaml, Valarie A.
Services marketing : integrating customer focus across the firm - 5th - New Delhi Tata McGraw Hill 2011 - 763
9780070700994
658.8 / ZEI
Services marketing : integrating customer focus across the firm - 5th - New Delhi Tata McGraw Hill 2011 - 763
9780070700994
658.8 / ZEI